Sylvia Modu has just returned from the first (of many to come) train the trainer sessions at Shell UK. Now these were all highly experienced trainers who have been on the job for years. The sort who "have seen it all", and a potentially worrying prospect for the inexperience trainer.
But Sylvia had come prepared with her "unstructured structured" approach to provide these guys with a challenge and worthwhile experience that will benefit them all. With providing presentation skills training, knowing your audience is paramount. But even the best trainers can improve.
The course was so well received that a round of applause was initiated at the close of business. A telling compliment indeed.